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Cancellation, Refund and Return Policy

Cancellation Policy

You can cancel your order within 12 hours from the time you placed an order with us. All you need to do is send us an email to customercare@tredyfoods.com with the subject titled as Cancellation "#your Order No." and the reason for your cancellation.

Refund Policy

Subjected to the conditions mentioned in our cancellation policy any amount credited to our account will be refunded. Kindly allow us 10 days to process the refund. 

Return Policy:

All items can be returned if it arrives damaged, or if unopened and unused within 5 days of receipt of package. Please email us at customercare@tredyfoods.com with the reason for Return and a Return Label will be mailed to you. Once the package is received in our warehouse, the item will be inspected and if found in good condition, the order will be refunded minus the shipping fees and a 25% restocking fee.

All food items that are opened cannot be returned.